Automated workflows from ordering to deliveries to returns
Unlimited freedom to order, pick up and return – only an excellent order management system (OMS) can make this possible. Create positive shopping experiences for your customers by making the ordering process convenient, reliable and straightforward.
MOVEX | Order is our order management system – and your digital control centre for automating workflows, networking all systems in the company and enabling a consistent customer journey.
One order management system – Omnichannel
Whether it be online, mobile, on-site or via live shopping, omnichannel commerce is the future in retail.
Order management software with a high degree of versatility, MOVEX | Order enables you to effectively implement omnichannel services. Permeability between different touchpoints is guaranteed at all times.
Order management
Process orders from multiple channels in one system and route the processing to the appropriate warehouse or shop – with a real-time view of the inventory.
While you can stay on top of things with just one platform, your customers can enjoy online inventory information and cross-channel options such as Click&Collect and location-independent returns.
Marketing and sales
Our Marketing and Sales plugin stores certain target group characteristics automatically in the order management system for each order ensuring that you can precisely target campaigns with just a few clicks.
You can run uniform but also individual campaigns across all connected touchpoints. This allows you to achieve strong effects in your target group by managing promotions.
Customer service
MOVEX | Order's customer service module gives you a 360-degree view of each individual customer profile including relevant data, order history, cross-departmental touchpoints and buying behaviour. This makes it possible for your service department to expertly process customer inquiries and orders.
The module can also create a meaningful link to the novomind iAGENT in your call centre.
Payment management
Do you want lightweight accounts receivable management? Then our payment module is just the right thing for you. It expands the finance features of our order management system far beyond automatic processing of invoices, receivables and vouchers.
Avoid payment defaults thanks to fraud protection and credit checks, automate dunning processes, and itemise bookings using accounts receivable management.
Your advantages with an
order management system
Many functions, one system
MOVEX | Order brings together all features in one solution, from ordering to returns.
Scalable and flexible
No matter how high your turnover is or how many employees you employ, our order management system grows with your business.
Tailor-made for your success
Choose the modules that are relevant for your company from a wide range. Integration into existing system landscapes is our USP.
Benefit from expertise
OSP not only offers solutions, we also provide you with personalised advice and adapt the order management software to your individual needs.
Increased customer satisfaction
Link touchpoints and let your customers choose when and where they shop, pick up goods or have them delivered or returned.
Internationalise e-commerce
MOVEX | Order supports various payment methods as well as a large number of languages and character sets meaning you can tap into international markets.
7-Eleven in Thailand – with MOVEX | Order
Over 12,000 shops, omnichannel services and an expansion of digital channels: 7-Eleven used our order management system successfully for its entry into the Thai market.
Product information provides a basis for trust
With Product Information Management (PIM), you centralise your product data in one system.
novomind iPIM is your PIM system – and OSP is your implementation partner.
Contact us now
Take your online shop’s performance to the next level with the OSP Order Management System. Would you like more information on setting up and expanding your omnichannel commerce or do you need general advice regarding order management systems? Contact us!
